Frequently Asked Questions
Everything you need to know about your Henry Outfitters experience.
What is your standard shipping policy?
We offer free standard shipping on all domestic orders over $150. For orders below this amount, a flat rate of $9.95 applies. Most orders are processed within 1-2 business days and arrive within 5-7 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Simply visit our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric composition for stretch.
Where are Henry Outfitters garments manufactured?
We partner with ethical factories in Portugal and Italy that prioritize fair labor practices and high-quality craftsmanship. We are committed to transparency in our supply chain.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly on our website.